Legal
Privacy Policy
Last updated: January 2025
What we collect
We collect information you provide directly — such as your name, email address, and any content you create on Chessido. We also collect usage data and analytics to improve the platform.
How we use your data
We use your information to operate and improve Chessido, communicate with you about your account, and provide customer support. We do not sell your personal information to third parties.
Cookies and tracking
We use cookies and similar technologies for authentication, preferences, and privacy-conscious usage analytics. You can control cookies through your browser settings.
Data storage and security
Your data is stored on enterprise-grade, encrypted infrastructure with strict access controls. We apply industry-standard encryption for data both at rest and in transit.
Service providers
We work with a carefully selected set of trusted, industry-leading providers to deliver secure hosting, communications, and analytics — each bound by confidentiality and data-protection obligations. Where you choose to connect an external chess platform (for example, to sync public ratings), that service operates under its own privacy policy.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at team@chessido.kids.
Children's privacy
Chessido serves students who may be under 13. Accounts for minors are created and managed by coaches or parents. We do not knowingly collect personal information from children without appropriate parental or institutional consent.
Changes to this policy
We may update this policy periodically. We will notify you of significant changes via email or in-app notice.
Contact
Questions about privacy? Reach us at team@chessido.kids.